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Blackhall & Company
Australia

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Insights from today's leading minds.


Offshore Virtual Talent: Strategic Risks and How to Overcome Them.
Offshore virtual talent is increasingly used by organisations to unlock cost efficiencies and scale operational capacity. However, a transactional or cost-centric approach risks exposing the business to critical vulnerabilities—ranging from data breaches to operational disruptions and cultural misalignments.

Business Finesse Insights
Jul 44 min read


When Design Fails: The Hidden Cost of Poor Shopfit Decisions
When Design Fails: The Hidden Cost of Poor Shopfit Decisions. In retail, your fitout isn’t just a backdrop but a business tool. When poorly designed, it doesn’t just look wrong; it costs you revenue, reputation, and growth.

Business Finesse Insights
May 13 min read


The Milk Tea War: Customer Acquisition for New Entrants in Established Markets
In the realm of consumer behaviour, switching from a familiar provider to a new entrant is often perceived as a risk — particularly in suburban environments where routine and loyalty dominate purchasing behaviour. For businesses entering these markets, success hinges on reducing this psychological barrier and strategically positioning themselves to win trust and repeat business.

Business Finesse Insights
Apr 234 min read


Reframing Payment Gateways as an Enabler of Growth
In an increasingly digitised world, few business functions operate without the support of technology. While marketing, product, and sales often dominate strategic discussions around growth, one critical and often underestimated component is the infrastructure that enables revenue to flow: the payment system.

Technology Insights
Mar 114 min read
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